What is Unified Communications?
This is what Wikipedia says,
Unified Communications (UC) is a commonly used term for the integration of disparate communications systems, media, devices and applications. This potentially includes the integration of fixed and mobile voice, e-mail, instant messaging, desktop and advanced business applications, Internet Protocol (IP)-PBX, voice over IP (VoIP), presence, voice-mail, fax, audio video and web conferencing, unified messaging, unified voicemail, and whiteboarding into a single environment offering the user a more complete but simpler and more effective experience.
What is Unified Communications?
Unified Communications Interactive Overview
Unified Communications (UC) - Basics
Business Every Time, Everywhere
Small businesses like yours typically spend more on telecommunications services and equipment than on any other area of their IT investment. A unified communications solution can change that while improving efficiency and productivity at the same time.
Previously, unified communications technology was only available to large enterprises - now it's available to small and medium-sized businesses with the advanced technologies from Cisco and expertise of Technology Management Solutions, LLC..
Your company needs a phone system that is flexible, reliable, and capable. A Cisco unified communications systems can meet these needs as well as deliver productivity-boosting, money-saving features beyond those available just a few years ago. Schedule a meeting today with Technology Management Solutions, Inc. to learn more about a cost-effective solution for your business!
Unified Communications Testimonial
"Having a system that allows me to keep administration in-house and still keep up with our rapid pace of growth is a big plus for us. Cisco Unity has made it easier to do system installs and upgrades remotely. So far I have done three upgrades at two sites without leaving the office. This has saved time and money."
- John Cooper, MIS Manager, Aether Software
The Cisco Unified Communications Solution
To understand unified communications, you need to understand Voice over IP (VoIP), which is technology that digitizes sound, divides that sound into packets of information, and transmits those packets over an IP network. VoIP evolved into IP telephony, essentially delivering sound to the desktop through IP phones.
Cisco's unified communications solution takes IP telephony further:
- Ties together: telephone, voice mail, e-mail, and information services
- All the features commonly associated with PBX and Centrex systems: voice mail, presence management, find-me/follow-me functions, telephone directories, and least-cost routing
- Utilizes network routers, switches, software, and other standards-based networking gear
- Services traditionally associated with the data network available via the phone system, and vice versa