Think of the productivity you will gain on an organization-wide level by allowing us to be your single point of contact for your entire voice and data network. No more finger pointing or passing the buck. We will keep up with all of the vendors for your phone systems, computer equipment, network scanners, copiers and faxes and resolve any problems. With our Peace of Mind program, you'll only need to send a single email, or make a quick phone call to open up a trouble ticket, and we will manage the issue to resolution for you, no matter what it is and no matter how many vendors are involved.
Help Desk supported Applications
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Desktop Publishing
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Graphics
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Adobe Acrobat and Reader for PC
Adobe Photoshop for PC
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Microsoft FrontPage
Microsoft Powerpoint XP/2003/2007/2010
Microsoft Visio
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Office Suites
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Browsers
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Microsoft Office 2000/XP/2003/2007/2010
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Internet Explorer 5.0 and above
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Email
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Anti-Virus
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Microsoft Outlook 2000/XP/2003/2010
Microsoft Outlook Express
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McAfee Anti-Virus
Norton Anti-Virus Trend Micro Anti-Virus AVG Anti-Virus
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Word Processing
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Database
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Microsoft Word /97/2000/XP/2003/2007/2010
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Microsoft Access 2000/XP/2003/2007/2010
SQL Backup and Restore
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Domain
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PC and Network
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User account reset and creation Network Share Rights and creation
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Network connectivity
General PC hardware diagnosis
Printers, drivers, and queues Database Connectivity
ODBC Connections
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Desktop Operating Systems
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Wireless
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Microsoft Windows XP
Microsoft Windows 2000
Microsoft Windows Vista
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Wireless 802.11 Connectivity
PDA's - Palm OS and Windows OS
Blackberry
Microsoft Active Sync
Good
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