Professional Service Platform provides end-to-end Enterprise Level IT
With service quality demands at an all-time high and the Internet revolutionizing how organizations operate, old-world IT service delivery models have been rendered ineffective. Our Network Management Service (Managed Network Care) addresses your business pain with enterprise-level care designed for small and medium organization; eliminating downtime, managing vendors, and keeping small and medium business technologies running smoothly at a flat rate.
Proactive Managed IT
Pain Free IT's Network Care is the foundation of our Managed IT Services. Network Care works in concert with your existing IT Department/Service Provider, on its own, or with our other Flat-Rate IT Care Plans.
Our Network Monitoring Service promptly alerts us when there is a problem within your infrastructure. We know about the issue even before you do, and begin troubleshooting immediately.
To keep your network secure, safe, and efficient our Pain Free IT platform provides anti-virus protection for your network and gives our skilled service technicians remote access to resolve issues before they cost you time and money. Network policies will be evaluated and tested to ensure internal security protocols.
Combined with our Server Care plan, our Desktop & User Care plan, and our bullet-proof Pain Free IT Disaster Recovery Device, your IT infrastructure will be completely managed with support that rivals that of large enterprise corporations; priced for small businesses.
Budgeted costs with Flat-Rate IT, no surprises
Proactive maintenance resulting in significantly increased up-time
Reduction of operational costs - increased profits
Increased employee productivity by re-focusing efforts on your business instead of your IT
Confidence in your IT infrastucture
Combined with Disaster Recovery and Server Disaster Assurance, TMS provides GUARANTEED SERVER RECOVERY!
Downtime is Costly
When your network is down, your costs go up. You pay employees for minimal or no productivity, you lose time, you lose sales and you have to pay to have the issue resolved at the same time! Pain Free IT's Network Care is designed to proactively monitor the critical health status of network devices and Line of Business Applications. When devices or applications fail, the issue, the devices, the application and hardware vendors are managed fully to resolution. The proactive service enables your downtime to be kept to minimal interruption. Best of all, itвЂ™s all included in your flat-rate budget.
To further bullet-proof your IT Infrastructure, reduce the amount of spyware and malware that enters your network with Content Filtering System, and protect your invaluable data with Pain Free IT Disaster Recovery Device, reduce downtime in the event of a server failure.
You will be assigned a dedicated Solutions Integrator who will manage your account. Solutions Integrators are responsible for your complete satisfaction. They are tireless, dedicated and experienced IT professionals who take your organization and goals seriously.
They fulfill a comprehensive list of duties and roles in the management of your IT such as, but not limited to:
Dedicated Account Management
Alignment of IT with core business objectives
Budget Creation, Management and Review
Complete Lifecycle Management
Platform and Software Recommendations and Configuration Support
Warranty and Vendor Agreement Tracking and Management
Staff Outsourcing (Our Staff, your business cards, we can represent your company as your staff)
Printers and Scanners
Routers, Firewalls, and Switches
24x7x365 Backup Monitoring, Management and Remediation
Mobile Phones (requires Desktop/User Care)